Cookies, privacy & terms and conditions

Introduction

When you visit our website, we collect information about you, which is used to adapt and improve our content and to increase the value of the content shown on the site. If you do not want information to be collected, you should delete your cookies and stop using the website. Below we explain what information is collected, why, and which third parties have access to it.

Cookies

The website uses “cookies”, which are text files stored on your computer, mobile or similar device in order to recognise it, remember settings, compile statistics and target ads. Cookies cannot contain harmful code such as viruses. Data based on cookies from the website may be passed on to the following partners:

• Google
• Microsoft
• LinkedIn
• Facebook

The site runs on Cloudflare, and cookies from statistics and marketing partners are set through Cloudflare Zaraz. Zaraz makes sure that, for example, Google Analytics 4 is only loaded once you have given your consent in the cookie banner, and controls which of the services above have access to data about your visit.

Data based on cookies from the website’s partners is passed on for no other purpose than delivering the partners’ services in connection with marketing and compiling statistics for the website.

You can delete or block cookies. If you delete or block cookies, ads may become less relevant to you and appear more often. The website may also not work as intended, and some content may not be available to you.

Personal data

General

Personal data is any kind of information that can, to some extent, be attributed to you. When you use our website, we collect and process a range of such information. This happens, for example, when you view content, use our services or contact us through the website.

We typically collect and process the following types of information: a unique ID and technical information about your computer, tablet or mobile phone, your IP address, geographical location, and which pages you click on (interests). If you explicitly consent to it and enter the information yourself, we also process: name, phone number, email and address. This will typically be when you use a contact form or another form on the website.

Security

We process your personal data securely and confidentially in accordance with applicable law, including the EU General Data Protection Regulation (GDPR), the UK GDPR and the Danish Data Protection Act. Your information is only used for the purpose for which it was collected, and is deleted when that purpose has been fulfilled or is no longer relevant. We have taken technical and organisational measures to prevent your information from being accidentally or unlawfully deleted, published, lost, impaired, or disclosed to unauthorised persons, misused or otherwise processed in breach of the law.

Purpose

The information is used to identify you as a user and show you the ads most likely to be relevant to you, to register your enquiries, and to deliver the services you have asked for. We also use the information to improve our services and content.

Retention period

The information is kept for the period permitted by law, and we delete it when it is no longer needed. The period depends on the nature of the information and the reason for keeping it. It is therefore not possible to give a general time frame for when information is deleted.

Disclosure of information

Data about your use of the website, which ads you receive and possibly click on, geographical location, gender and age segment etc. is passed on to third parties to the extent this information is known. You can see which third parties in the “Cookies” section above. The information is used to target advertising. We also use a number of third parties to store and process data. They only process information on our behalf and may not use it for their own purposes, such as contacting you or marketing their own products to you. Personal data such as name and email will only be passed on if you consent to it. We only use data processors in the EU or in countries that can give your information adequate protection.

Access and complaints

You have the right to be told which personal data we process about you, in a common format (data portability). You can also object to the use of your information at any time, and withdraw your consent to the processing of information about you. If the information we process about you is wrong, you have the right to have it corrected or deleted. Please contact:post@goteam.dk. If you want to complain about how we process your personal data, you can also contact the Information Commissioner’s Office (ICO) in the UK, or the Danish Data Protection Agency (Datatilsynet) in the EU.

If you no longer want us to process your personal data, or want us to restrict the processing, you can also send us a request to the email address above.

Changes to this policy

You can always find the latest version of this policy on this website. GoTeam ApS may change the policy at any time with effect for your future use of the website, and we encourage you to read the latest version from time to time.

Terms & conditions

GoTeam – Terms and conditions:

1. The agreement

1.1 These terms of agreement (hereinafter referred to as the Terms), together with the parties’ other written contractual basis, including submitted offers from GoTeam ApS (hereinafter referred to as GoTeam), regulate the organisation of and/or contributions to the customer’s corporate event (hereinafter referred to as the Event).

1.2 In the event of discrepancies between any individual provisions and the Terms and Conditions, individual provisions take precedence. The customer is responsible for documenting individual provisions if the customer wishes to claim that an agreement has been made that deviates from the Terms and Conditions.

2. GoTeam’s rights and obligations

2.1 GoTeam assumes responsibility for the organisation and planning of the Event, including entering into necessary agreements with third parties for the implementation of the Event. The customer must be available during the planning and assist with knowledge necessary for the correct and legal realisation of the Event.

2.2 GoTeam ensures the practical execution of the Event, including the delivery of the agreed services. Please note that the delivery of the services is subject to agreement and in co-operation with the customer.

2.3 After the end of the Event, GoTeam ensures that the premises and locations used are cleaned up outdoors.

If the customer continues an event after the agreed time frame, the customer ensures clean-up before leaving the premises or outdoor locations.

2.4 GoTeam is responsible for obtaining all permits and bookings from public authorities or others that are necessary for the realisation of the Event. However, GoTeam cannot be held responsible for permits and bookings being refused.

2.4.1 GoTeam is obliged to notify the customer as soon as possible if GoTeam becomes aware that a permit or booking cannot be obtained. The parties will then, in consultation, assess how and where the Event can alternatively be realised. Any additional costs associated with this will be borne by the customer.

2.5 GoTeam may at any time stop an activity during the Event or the Event itself if it is assessed that the customer does not comply with guidelines, guidelines or other instructions given by GoTeam.

This is to ensure the safety of the customer and GoTeam during the realisation of the Event.

3. Customer’s rights and obligations

3.1 The customer undertakes to keep GoTeam informed of any circumstances that may be assumed to be of importance to the Event.

If the customer must deliver material to GoTeam, the customer undertakes to deliver the material as timely – and never later than – that GoTeam can fulfil the agreed tasks.

3.2 If the customer himself – outside of GoTeam – enters into an agreement on services with third parties, including artists or the like, the customer is responsible for any authorisation and/or booking that may be associated with this, just as the customer bears the costs of such third parties.

3.3 In connection with the organisation of the Event, the customer undertakes to ensure that the customer’s guests act considerately and do not cause personal injury or damage to movable property, inventory, buildings or otherwise.

4. Cancellation by the customer

4.1 The event can be cancelled by the customer by paying the rates in 4.2.1 to 4.2.4. However, the customer must always cover the direct costs associated with the cancellation at GoTeam, so if these documentably exceed the rates in 4.2.1 – 4.2.4, the customer can only cancel by covering the direct costs for GoTeam. The cancellation fee can never exceed the total price of the Event.

In case of cancellation or rebooking of the Event, the customer must hold GoTeam 100% harmless in all documentable circumstances.

4.2 GoTeam is entitled to the following cancellation fees from the customer:

4.2.1 If the Event is cancelled earlier than 30 days before the start of the Event, the customer is obliged to pay 20% of the price of the Event.

4.2.2 If the Event is cancelled within 30 days before the start of the Event, the customer is obliged to pay 50% of the price of the Event.

4.2.3 If the Event is cancelled within 14 days before the start of the Event, the customer is obliged to pay 75% of the price of the Event.

4.2.4 If the Event is cancelled within 7 days before the start of the Event, the customer is obliged to pay 100% of the price of the Event.

5. Liability

5.1 The customer is liable for damages to the extent that the customer himself, the customer’s guests or the customer’s subcontractors before, during or after the Event cause personal injury – or damage to movable property, inventory, buildings or other.

5.2 GoTeam is never liable for indirect losses, including lost profits, operating losses, production losses or losses as a result of the Event not being held – or losses as a result of an agreement with a third party being cancelled or breached.

5.3 GoTeam cannot be held financially responsible for the execution of the Event in the event of strike, lockout or other form of war, fire, work stoppage, hurricane, accident, breakdown or other force majeure, which prevents – or significantly complicates – the planned Event’s full or partial execution.

6. Price and payment deadlines

6.1 The Customer is obliged to pay the agreed price for the Event.

6.2 GoTeam invoices the customer for the Event immediately after the conclusion of the agreement.

6.3 Payment terms are net 8 days from the invoice date unless otherwise agreed. In case of late payment, interest is calculated at 3% p.a.

GoTeam charges payment for sending out demand letters, just as GoTeam charges a fee to cover the costs if an outstanding balance is transferred to debt collection.

7. Changes, adjustments and rebooking

7.1 The date and time of the Event can only be changed by the customer with GoTeam’s prior acceptance, just as the customer can only make changes to the composition of the Event with GoTeam’s prior acceptance.

7.2 In the event of a change, the customer is obliged to pay the documentable costs that the change has caused.

7.3 Any documentable, financial loss for GoTeam in connection with the customer’s change of the agreed date, time or content in connection with the Event is borne by the customer in accordance with clause 4.1.

8. Disputes

8.1 Any dispute that may arise from the parties’ agreement or other legal relationships between the parties shall be settled in accordance with Danish rules in the first instance by the Maritime and Commercial Court in Copenhagen.

Version 1.1 – effective from 15th April 2024

Publisher

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